This Article Full Text (PDF) References Alert me when this article is cited Alert me if a correction is posted Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via Google Scholar Citing Articles via Scopus Google Scholar Articles by Ratzan, S. C. Search for Related Content PubMed Articles by Ratzan, S. C. Social Bookmarking                         What's this?

Effective Decision-making

A Negotiation Perspective for Health Psychology and Health Communication

Emerson College, Boston, MA

This article examines the critical role of communication and interpersonal negotiation in provider/consumer relations. Only through the use of strategic and competent communication can providers and consumers work cooperatively to make effective health-care decisions. A conflict resolution/shared negotiation model is presented to illustrate how communication can facilitate cooperative decision- making in health care. The model emphasizes cooperation, trust and mutual adaptation between providers and consumers. A case study is then presented to illustrate further the model and cooperative health-care decision-making processes.

Key Words: compliance • decision making, health communication, medicine • negotiation, relationship development

Journal of Health Psychology, Vol. 1, No. 3, 323-333 (1996)
DOI: 10.1177/135910539600100306


CiteULike    Complore    Connotea    Del.icio.us    Digg    Reddit    Technorati    Twitter    What's this?